Cookies Policy | Royal Reels Casino

About cookies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device. They allow the website to recognise a device, remember information about a visit and support particular features. Cookies may be stored temporarily for the duration of a browsing session or may remain on a device for a longer period, depending on their purpose and settings.

Royal Reels Casino may also use similar technologies, including pixels, tags, software development kits, local storage and device-related identifiers. In this policy, the term cookies includes these technologies where appropriate. These tools can collect information such as browser type, device type, general location, pages viewed, actions taken, referring website, approximate visit times and technical information about how the website is used.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with account, device or usage information that we hold. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable Australian privacy requirements.

Why cookies are used

To make the website function correctly and provide requested online services.
To remember preferences, settings and information entered during a visit.
To support account access, authentication and security controls.
To detect unusual activity, prevent misuse and help protect our website and players.
To understand how visitors use the website and identify areas that may be improved.
To measure the performance of content, pages and online campaigns.
To provide relevant communications or advertising where this is permitted and appropriate.

Types of cookies we may use

Strictly necessary cookies

These cookies are required for core website functions. They may support navigation, account sessions, security features, responsible access controls and other services you request. Without them, parts of the website may not operate properly. Because they are needed for essential functions, they may not be removable through every cookie preference tool. You can usually prevent them through your browser settings, but doing so may affect the availability or performance of the website.

Preference and functionality cookies

These cookies remember choices you make, such as language, display preferences or other settings. They can make future visits more convenient and help the website provide a more consistent experience. If you disable these cookies, some preferences may not be saved and you may need to enter or select information again.

Analytics and performance cookies

These cookies help us understand how visitors interact with the website. Information may include which pages are visited, how long a page remains open, whether an error occurs and how visitors move through the website. Analytics information is generally used in an aggregated or otherwise assessed form to monitor performance, improve design and identify technical issues.

Advertising and measurement cookies

Where used, these cookies may help measure the effectiveness of communications and advertising, limit repeated advertisements, or show content that is more relevant to your interests. They may be placed by us or by third-party service providers acting on our behalf. Advertising cookies are not intended to encourage unsafe or excessive gambling. Marketing activity may be subject to eligibility, consent, exclusion and responsible gambling requirements.

Third-party cookies

Some website features or services may be provided by third parties. These providers may use their own cookies or similar technologies to deliver, secure, measure or improve their services. Third-party practices are governed by the relevant provider's privacy and cookie information. We recommend reviewing those policies where you interact with third-party content, tools or services.

Your cookie choices

When you first visit the website, a cookie banner or preference tool may allow you to accept, reject or manage certain categories of cookies. Your available choices may depend on the device, browser, location and services being used. You can change your preferences later through the available cookie settings tool, where provided.

You can also manage cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or ask for permission before a cookie is stored. Instructions vary between browsers and devices, so you should check the relevant help or settings menu for current guidance.

Deleting cookies may remove saved preferences and require you to sign in or make selections again.
Blocking all cookies may prevent some parts of the website from working correctly.
Browser settings may apply to every website you visit, not only Royal Reels Casino.
Changing cookie preferences does not necessarily delete information already collected before the change.
Opting out of advertising cookies may not remove all advertising; it may instead make advertising less tailored.

If you use more than one browser or device, you may need to manage cookie choices separately on each one. Cookie controls do not replace other account, marketing or responsible gambling controls that may be available through the website.

Cookie retention, privacy and updates

Cookies may be either session cookies or persistent cookies. Session cookies normally expire when you close your browser. Persistent cookies remain until they expire or are removed by you or your browser. The length of time a cookie remains active depends on its purpose, technical settings and the requirements of the service using it.

We take reasonable steps to use information collected through cookies for legitimate operational, security, analytical and service-related purposes. Access to information may be limited to people and providers who need it for those purposes. We may retain information for as long as reasonably necessary, including to meet legal, regulatory, security, dispute-resolution and record-keeping requirements.

Cookies may involve the collection or transfer of information outside the device you use to access the website. Any handling of personal information is subject to our Privacy Policy and applicable law. You should avoid using shared or public devices to access an account unless you can securely sign out and remove saved information afterwards.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes in technology, website features, service providers, legal requirements or our practices. The revised version will be made available on this page and will apply from the date stated in the updated policy. You should review this page periodically so that you remain informed about how cookies and similar technologies are used.

Questions and concerns

If you have a question about this Cookies Policy or how your information is handled, please use the current support or privacy contact method made available on the Royal Reels Casino website. When making an enquiry, avoid sending passwords, payment details or other sensitive information unless it is specifically requested through a secure channel.